Support manager

Our primary goal is to take care about our customers around the world and provide them with high-quality customer support. So we are looking for a Support manager to answer clients' requests in Asian market (and appropriate time zones).

• Provide excellent customer service through regular, proactive, and valuable customer contact and by responding quickly to incoming queries.
• Understand product infrastructure.
• Serve as single point of contact on customer priorities and ensure customer issues are resolved.
• Time zones UTC+9 or UTC+8 are plus

• Experience within the web3 industry would be your advantage;
• Passionate about creating value for our customers
• Fluent in English
• Strong communication skills

• Remote working from any part of the world to your liking
• Competitive salary paid in $ and career opportunities.
• A high degree of autonomy, no micromanagement.