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Support manager

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Responsibilities

  • Provide excellent customer service through regular, proactive, and valuable customer contact and by responding quickly to incoming queries.
  • Understand product infrastructure.
  • Serve as single point of contact on customer priorities and ensure customer issues are resolved.
  • Time zones UTC+9 or UTC+8 are plus

Requirements

  • Experience within the web3 industry would be your advantage;
  • Passionate about creating value for our customers
  • Fluent in English
  • Strong communication skills

Conditions

  • Remote working from any part of the world to your liking
  • Competitive salary paid in $ and career opportunities.
  • Part-time employment
  • A high degree of autonomy, no micromanagement.
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