Support manager
Responsibilities
- Provide excellent customer service through regular, proactive, and valuable customer contact and by responding quickly to incoming queries.
- Understand product infrastructure.
- Serve as single point of contact on customer priorities and ensure customer issues are resolved.
- Time zones UTC+9 or UTC+8 are plus
Requirements
- Experience within the web3 industry would be your advantage;
- Passionate about creating value for our customers
- Fluent in English
- Strong communication skills
Conditions
- Remote working from any part of the world to your liking
- Competitive salary paid in $ and career opportunities.
- Part-time employment
- A high degree of autonomy, no micromanagement.
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