Sales Quality Control Specialist

What We’re Looking For 🔍

We’re looking for someone detail-oriented and results-driven, who is not afraid to take initiative and dig deep. You should be highly analytical, with a strong focus on processes and operations. This is a hands-on role that involves sales quality control, auditing, sales reviews, process improvement, and ensuring sales compliance. We need someone who thrives on maintaining strict attention to detail and driving continuous improvement.

Key Qualities We Value:

• English Listening Comprehension: Ability to effectively listen to, understand, and analyze meetings for actionable insights.
• Regulation Interpretation: Skilled in understanding the logic and underlying meaning of guidelines to accurately evaluate sales performance and compliance.
• Report Creation and Analysis: Capable of summarizing and aggregating feedback into clear, comprehensive reports that drive improvement.
• Patience and Focus: Demonstrates the ability to maintain concentration and deliver high-quality results, even during repetitive tasks or extended periods.

You Will 🚀

• Process Auditing: Continuously evaluate the sales process to pinpoint gaps, inefficiencies, or improvement opportunities, ensuring alignment with company best practices.
• Sales Quality Assurance: Oversee sales calls, emails, and interactions to ensure compliance with company standards and regulatory guidelines.
• Reporting & Analytics: Create detailed reports on quality metrics, team performance, and compliance, offering valuable insights to drive continuous improvement.
• Data Entry & Maintenance: Ensure accurate and up-to-date sales data in the CRM, supporting effective record-keeping and accurate forecasting.
• KPI Tracking & Reporting: Track and analyze key performance indicators (KPIs), providing actionable insights to enhance sales performance.
• Data Cleanup & Audits: Regularly audit CRM and sales data to ensure data integrity and improve the accuracy of reports.

You Have 🤓

• A Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent practical experience).
• 1-2 years of experience in sales quality control, auditing, or a related role (internships are also valuable)
• Crypto or blockchain industry experience is a plus, but not required.
• Familiarity with CRM systems (e.g., Salesforce, HubSpot) and advanced Excel/Google Sheets for data analysis.
• Excellent written and verbal communication skills in English.
• Strong ability to identify areas for improvement and effectively implement corrective actions.

What we offer ➡️

At P2P.org, we have a diverse team of experts, each bringing their unique approach and a strong sense of ownership. Together, we gain valuable experience and turn our dreams into reality! 🌟

• Competitive salary 💵 (crypto payments available 💎)
• Well-being program 💖 & Mental Health support 🧠
• Education reimbursement 📚, including language and professional development courses
• Equipment & co-working reimbursement 🖥️💼
• Opportunities to attend overseas conferences 🌍 and engage with the community 🌐
• Positive and collaborative communication culture 🤝

P2P.org is an equal opportunity employer. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, veteran status, or disability. 🌈